What is the most important part of a control room, the technology it runs, the room it is in or the console every operator works at every day?
The answer is the console. It is where decisions get made, incidents get managed, and operator performance is either supported or undermined across an eight, ten, or twelve-hour shift. And yet, in a lot of control room projects across the UAE and GCC, the console specification happens last, after the room layout and technology choices have already been locked in. That order is backwards. This guide covers what you need to know to get it right from the start.